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Service: Liaison (Owner’s Representation)

Bridge the Gap Between Two Systems

Through my liaison service, I provide project-based support that accompanies you through the entire process, from the initial research and information gathering required for strategic project planning, to property acquisition, construction, and the procedural steps required for utilization.

Main areas of support include:

• Communication management
• Research and information gathering
• Coordination with specialists, professional organizations, and relevant administrative offices
• Guidance throughout the real estate transaction process
• Project progress management, including procedures, applications, and construction oversight
• Strategic consulting and advisory services when requested
• Additional support depending on project needs

Japan operates on its own unique “OS,” built upon its distinct culture and values. This tendency is particularly evident in the real estate and construction industries, and even more so in the field of kominka restoration.

However, knowing this fact and responding appropriately to it are two very different things.

This distinction is often overlooked. As a result, projects may suffer significant damage, relationships may break down, and strong frustration can arise.

Communication in Japan tends to be high-context. It often involves the distinction between public stance (tatemae) and true intention (honne), as well as indirect or ambiguous expressions and many implicit rules and understandings. For people from low-context cultures, where clear verbalization is the norm, this style of communication can be difficult to navigate. It is also highly relationship-oriented, which can create relatively high barriers to entry.

On the practical side as well, there are many uniquely Japanese ways of handling matters such as documentation, communication with administrative offices, corporate decision-making processes, and methods of fund transfer.

These cultural barriers have been pointed out in various reports. Regardless of industry, even major global corporations entering Japan have found that how they adapt to the “Japanese OS” can determine the outcome of their ventures.

And this is not only an issue for large corporations.

Regardless of the size of a project, adapting to the Japanese OS is part of risk management. This role is fulfilled by a liaison, and it is fundamentally different from simple English-language support.

For Special Kominka Projects

In kominka restoration projects in Japan, preliminary research and property selection aligned with the intended use are extremely important.

At the same time, careful confirmation and coordination are often required with carpenters and builders who continue to follow traditional methods, with local governments, and sometimes with local communities.

A liaison contributes by managing communication in ways that both sides can understand, while also addressing practical risk management.

Toward Realizing Your Vision

Kominka are a form of special architecture, and most ordinary architects or builders cannot properly handle them.

Carpenters and builders capable of working with kominka correctly are limited across Japan, and gaining access to these proud networks of craftsmen from outside is not easy.

In addition, differences in values and the communication challenges that can arise with craftsmen and local communities can easily lead to misunderstandings later.

For many of them, the needs of overseas clients, especially luxury renovations and high-end use, are unfamiliar. Communication therefore requires presenting ideas in ways they can understand, while also maintaining the motivation of highly dedicated craftsmen.

As a member of the Japan Kominka Restoration Association*, I have access to networks of these specialized craftsmen. I translate your vision into forms that craftsmen can understand and help optimize communication between you and them.

Kominka projects also involve communication and coordination with administrative authorities, relevant institutions, and licensed professionals. I handle these interactions on your behalf, helping both sides communicate clearly and understand each other, confirming necessary procedures, and supporting the project so it can move forward while minimizing friction and oversights.

My Commitment as an Independent Representative

I provide my services as an independent professional.
This independence allows me to manage the work, progress, and communication of all parties involved, including builders, craftsmen, administrative offices, and specialists, while remaining fully aligned with your interests.

*About the Japan Kominka Restoration Association

The Japan Kominka Restoration Association is a Japanese professional organization that promotes the preservation and restoration of kominka by organizing carpenters, craftsmen, and designers who carry on traditional construction methods across the country.

The association also works in cooperation with the Ministry of Land, Infrastructure, Transport and Tourism and with parliamentary groups, contributing to policy development related to legal frameworks and regional revitalization.

In addition, it maintains an official system that enables kominka inspections (structural and deterioration assessments), making it one of the most reliable professional networks in this field.

As a member of this association, I have access to traditional-construction craftsmen, builders, and designers across Japan, enabling collaboration with specialized teams that are otherwise difficult to reach.

Satoko Kasagi​

Supporting overseas clients planning real estate projects in Japan, particularly kominka restoration and rural property projects.
Providing project support across Japan in English while bridging structural and cultural gaps between international clients and Japan’s real estate environment.


Certified Kominka Appraiser (Member of Japan Kominka Association)
Real Estate Agent

info@theagent-s.com

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